Great, local hardware store. Friendly staff. Would like to see more USA made products.
Its a typical Ace hardware, good selection, good staff.
Shift leader Darlene refused to honor The Ace Promise that applies to Ace branded merchandise. I bought their top of the line oscillating sprinkler, and it broke the first time I changed hoses. I barely used this product, and it was not misused at all. It was past 90 days so she stood her ground citing the return policy. This is not a return or exchange, it is a defective product with ACE stamped on it. That means it falls under The Ace Promise which states,"If this product, when used for its intended purposes, fails to give you complete satisfaction, return the item to the Ace Hardware store where purchased for free replacement of the same or similar item." I would not have bought an Ace sprinkler if it wasn't for that promise. I even bought the higher quality metal sprinkler so it would last. I'll give the store manager the opportunity to remedy this tomorrow. I will change this review if the manager makes it right.
Everything was great.. Carefull some prices are very high
Everyone who works here are so very helpful and friendly.
Great Lakes Ace Hardware is a US Hardware Store based in Royal Oak, Michigan. Great Lakes Ace Hardware is located at 515 E 4th St, Royal Oak, MI 48067, USA.
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