Not only were they very helpful with information and recommendations, but also assist making sure that everything goes as planned. The costs were clearly explained and everything flowed like clockwork.
Superior Customer Service Is Hard To Come By These Days. My Total Experience, From Move In....The Duration Of My Stay And Move Out Was Excellent. The Property Owners Both Bob And Jan Were Courteous, Professional, Passionate And Accomodating ! I Would Recommend This Location To Anyone Looking For Clean and Adequate Storage. I Look Forward To Doing Business With Them Again! Thank you!
I was at the public storage on coolidge. The woman running it (Jan) was so very helpful to me. She showed me a couple different sized units that she thought would be good for what I told her I had. I will definitely be renting from her shortly. She also showed me all the different boxes that she carried. Thank you miss Jan I will be back.
Bob and Jan make an awesome team to deal with regarding storage needs.
Jan, the friendly, professional, pleasant employee gets a 5!!! Our experience on our first visit (obtaining the storage space) was not a good one at all (the clerk was not Jan for that visit), very unpleasant and we planned on never coming back. However, upon clearing out our storage space and closing our account, Jan made it a really pleasant experience. Even her payment reminder phone calls were delightful. If we had a business, we would steal her as an employee! Just a wonderful lady!
This is a clean and organized facility that is represented by one of the nicest, most helpful people we've ever met. The name of the person running this property is Jan. She went out of her way to make sure we made the best storage unit selection for our needs! The prices were really great, too. Highly recommend this place if you live anywhere near Royal Oak, Michigan.
Public Storage is a US Storage based in Royal Oak, Michigan. Public Storage is located at 5060 Coolidge Hwy, Royal Oak, MI 48073, USA.
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